PRIVACY POLICY

Last Updated:  July 24, 2026.

At Palmetto Audio & Video, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you visit our website.

We may collect information that you voluntarily provide when you:

• Complete a contact or quote request form
• Call, email, or otherwise communicate with us
• Request information about our DJ, audio, video, or event services

This information may include:

• Name
• Email address
• Phone number
• Business or organization name (if applicable)
• Event details and any information you choose to provide

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the site
• Referring website
• General geographic location (such as city or region)

We use this information to understand how visitors use our website and to improve its performance and user experience.

Our website uses cookies and similar technologies. These may include services such as:

• Google Tag Manager to manage website tags and scripts.
• Microsoft Clarity to better understand how visitors interact with our website through features such as heatmaps and session recordings. Clarity helps us improve the usability and performance of our website. Personal information such as passwords or payment information is not intentionally recorded.
• Reveal to help us better understand website traffic and identify business visitors where legally permitted.

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

We use your information to:

• Respond to inquiries
• Provide quotes and customer support
• Schedule services
• Improve our website and customer experience
• Analyze website performance and visitor activity
• Comply with legal obligations

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our website or provide our services. These providers are required to protect your information and may only use it for the services they perform on our behalf.

We may also disclose information if required by law or to protect our legal rights.

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic information is completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

You may contact us at any time to:

• Request access to your personal information
• Request corrections to your information
• Request that we delete your information where applicable
• Ask questions about how your information is used

If you contact us by email or request information, we may use your email address to respond to your inquiry or provide information about our services.

If you receive promotional emails from us, you may unsubscribe at any time by following the instructions in the email or by contacting us directly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, please contact us:

Palmetto Audio & Video
1375 Reservation Road
Rock Hill, SC 29730

Phone: (803) 324-2370